Contact Us — PhotoTextEdit
Get in touch with the PhotoTextEdit support team. We help with billing, technical issues, feature requests, and inquiries.
Last updated: 2026-10-03
Last updated: October 3, 2026
Have a question, feedback, bug report, or need assistance with your image text editing? One inbox reaches our entire team.
📬 Official Support Email
Feel free to send us an email directly at:
We read every single message and strive to reply within 24–48 hours on business days.
What We Can Help With
💳 Billing & Credits
- Questions about credit packs or pricing tiers.
- Invoicing, receipts, or Stripe transaction inquiries.
- Refund requests for failed AI generations.
🛠️ Technical Support & Feedback
- Help with image text editing, font matching, or erasing background text.
- Reporting an issue or bug with an uploaded image.
- Feature requests, suggested fonts, or usability suggestions.
🛡️ Privacy & Account Requests
- Requests to delete uploaded images or account data.
- Data export and security inquiries.
- Legal compliance and acceptable use questions.
Tips for Faster Resolution
When contacting us regarding an edit or generation issue, please include:
- The account email you used to log in.
- The original image or a screenshot of the issue.
- The specific text you were attempting to edit or replace.